Return Policy:

   •  If you are not 100% satisfied with your purchase, you may return it within 30 days for a refund of the purchase price.

   •  Orders must be returned in the original packaging and are subject to inspection upon return.

   •  Orders will be returned to the following address:

   Loop America

   PO Box 81032

   Rochester, MI 48308-1032
 

Refund Policy:

   •  Refunds will be issued upon receipt and inspection of the returned order.

   •  The refund will be issued to the instrument (debit/credit card) used for the purchase.

   •  The amount of the refund will be for the purchase price of the order excluding shipping costs.

   •  Defective products will be replaced at no cost to the purchaser.


Cancellation Policy:

   •  If the purchaser notifies by email or phone before an order is shipped, Loop America will promptly cancel the order and issue a refund.

   •  If the order has been shipped, the purchaser must return the order  to Loop America for a refund (see Return & Refund Policies).

 

Delivery/Shipping Policy:

   •  Most orders will be shipped within 48 hours of the receipt of the order.

   •  Commercial products may take 1-3 weeks to be shipped.

   •  Once shipped from Loop America, delivery will be within 3-5 days.

   •  The purchaser will receive expected delivery notification by email.


Privacy Statement:

    Loop America – November 8, 2012.


Our Commitment to Your Privacy:

   • Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.


What Information Is Collected:

   •  As part of the order process, the following information is collected from shoppers.

   •  Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information.


How That Information Is Used:

   • The information we collect is for Loop America's processing and marketing departments to better serve you. This information allows us to process your order and contact you if we have questions or need to inform you about your order. This information will also be used to keep you informed of future products, sales, promotions, and updates from Loop America.


Our Commitment to the Security of Your Data:

   •  Your information will be secured with Loop America and credit information will not be kept on file unless allowed by the customer.


Secure Checkout:

   •  Loop America offers convenient and secure online credit card purchasing utilizing state of the art secure socket layer (SSL) authenticity validation and encryption.

   •  Major credit cards: Visa, MasterCard, American Express, Discover and PayPal account balance are accepted.