• If you are not 100% satisfied with your purchase, you may return it within 30 days for a refund of the purchase price.
• Orders must be returned in the original packaging and are subject to inspection upon return.
• Orders will be returned to the following address:
PO Box 81032
Rochester, MI 48308-1032
• Refunds will be issued upon receipt and inspection of the returned order.
• The refund will be issued to the instrument (debit/credit card) used for the purchase.
• The amount of the refund will be for the purchase price of the order excluding shipping costs.
• Defective products will be replaced at no cost to the purchaser.
• If the purchaser notifies by email or phone before an order is shipped, Loop America will promptly cancel the order and issue a refund.
• If the order has been shipped, the purchaser must return the order to Loop America for a refund (see Return & Refund Policies).
• Most orders will be shipped within 48 hours of the receipt of the order.
• Commercial products may take 1-3 weeks to be shipped.
• Once shipped from Loop America, delivery will be within 3-5 days.
• The purchaser will receive expected delivery notification by email.